Return & Refund Policy

1. Refund Eligibility

At TechyCamp, we want you to be completely satisfied with your learning experience. We offer refunds under the following conditions:

• 7-Day Money-Back Guarantee:

  You may request a full refund within 7 days of course enrollment if you are not satisfied with the course content.

• Technical Issues:

  If you experience persistent technical issues that prevent you from accessing course materials, we will provide a full refund.

• Course Cancellation:

  If TechyCamp cancels a scheduled course, all enrolled students will receive a full refund.

2. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• Requests made more than 7 days after enrollment
• After completing more than 25% of the course content
• For courses purchased at discounted rates during promotional periods (unless due to technical issues)
• Personal circumstances that prevent course completion
• Failure to attend live sessions (recordings are provided)

3. Refund Process

To request a refund:

• Contact us at contact@techycamp.com with your enrollment details
• Provide a brief explanation for your refund request
• Our team will review your request within 2-3 business days
• Once approved, refunds will be processed within 5-7 business days
• Refunds will be credited to the original payment method used for purchase

4. Partial Refunds

In exceptional circumstances, TechyCamp may offer partial refunds for students who have completed some portion of the course but encounter significant issues. These decisions are made on a case-by-case basis and are at the sole discretion of TechyCamp management.

5. Course Transfers

If you cannot attend your enrolled course, you may transfer to a future batch of the same course subject to availability. Course transfers must be requested at least 24 hours before the course start date. One free transfer per enrollment is allowed; additional transfers may incur a processing fee.

6. Processing Time

Approved refunds will be processed within 5-7 business days from the date of approval. Please note that it may take additional time for the refund to appear in your bank account or credit card statement, depending on your payment provider's processing times.

7. Contact Information

For refund requests or questions about this policy, please contact us:

• Email: contact@techycamp.com
• Phone: +92 339 4039990
• Address: Lahore, Pakistan

8. Policy Updates

TechyCamp reserves the right to update this refund policy at any time. Any changes will be posted on this page with an updated 'Last Updated' date. Continued use of our services after policy changes constitutes acceptance of the new terms.